At STIG Pods UAE, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data when you visit our website and purchase our Stig Pods and VGOD products.

1. Information We Collect

To provide you with our premium delivery services across Dubai, Abu Dhabi, Sharjah, Ajman, and the UAE, we collect the following information:

• Personal Details: Name, email address, and age (to verify you are 21+ as per UAE law).
• Contact Information: Phone number (for WhatsApp/SMS delivery coordination).
• Shipping Details: Your physical address for our same-day delivery service.
• Technical Data: IP address and cookies to improve your browsing experience on our site.

2. How We Use Your Information

We use your data strictly for business operations, including:

• Order Fulfillment: Processing your purchase of VGOD Disposables, Salt Nic, or Replacement Pods.
• Delivery Coordination: Our couriers will contact you via WhatsApp or Phone Call to confirm your location.
• Customer Support: Responding to your inquiries sent to info@stigpodsuae.ae.
• Legal Compliance: Verifying your Emirates ID or Passport upon delivery to ensure compliance with UAE vaping age regulations.

3. Payment Security

Your financial security is our priority.

• Because we exclusively offer Cash on Delivery (COD) and Card Machine on Delivery, we do not collect or store your credit card or bank account details on our website servers.
• All card transactions are processed physically at your doorstep through secure, encrypted mobile payment terminals provided by our courier partners.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We only share necessary data (name, phone number, and address) with our trusted delivery partners to ensure your order arrives before the daily cutoff.

5. Cookies & Tracking

stigpodsuae.ae uses cookies to enhance site functionality and analyze traffic. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the website.

6. Data Retention

We retain your order information for as long as necessary to provide you with services, maintain business records, and comply with legal obligations in the UAE.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your data, provided it is no longer required for legal or delivery purposes.

8. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

• Email: info@stigpodsuae.ae
• WhatsApp: +971 54 354 4786