Tugboat Box Grape Disposable Pods

At STIG Pods UAE, we are committed to providing the fastest and most reliable delivery service for your Stig Pods, VGOD Disposable kits, and e-liquids. We serve all 7 Emirates with a focus on speed and customer convenience.

🚀 Delivery Timelines

Same-Day Delivery: Place your order before 10:00 AM to receive your items the same day in Dubai.

Next-Day Delivery: Orders placed after 10:00 AM are typically processed and delivered on the next working day.

7-Day Service: We deliver 7 days a week, excluding public holidays.

Remote Areas: We deliver to all 7 Emirates; however, certain remote areas may be excluded or require additional time.

📦 Shipping Terms & Conditions

Age Verification: You must be 21 years or older to place an order. A valid Emirates ID or Passport must be presented to the courier upon delivery. Note: Underage orders will be canceled immediately without any further explanation.

Signature & Receiving: We do not ship "Signature Required." It is the customer's responsibility to ensure someone is available to receive the package.

Address Accuracy: To maintain security, we only ship to the address entered at checkout. Shipping addresses cannot be changed once the order is placed.

Damaged Items: Any damaged items must be reported within 2 days of delivery.

Pre-Orders: Items marked as "Pre-Order" have specific delivery dates noted on their individual product pages.

💰 Delivery Charges

Orders over AED 200: FREE Delivery across the UAE.

Orders under AED 200: A standard delivery fee of AED 20 applies.

Refunds: Shipping fees are non-refundable. If a refund is processed, the original shipping cost will be deducted from the total.

💳 Order & Payment Confirmation

Step 1: You will receive an immediate order confirmation via email from info@stigpodsuae.ae.

Step 2: Once your order is fulfilled, you will receive a notification via SMS, WhatsApp, or Email.

Step 3: Our courier will contact you via WhatsApp or Phone Call to confirm your exact location and coordinate the Cash or Card on Delivery payment.

📞 Contact Our Delivery Team

General Enquiries: Email info@stigpodsuae.ae or WhatsApp at +971 54 354 4786.

Live Delivery Updates: WhatsApp our logistics team at +971 56 724 7121.

At STIG Pods UAE, we take pride in the quality and authenticity of the products we deliver. Please review our policies regarding warranties, returns, and refunds below.

1. Warranty & Factory Defects

• 2-Day Limited Warranty: We provide a 2-day warranty strictly covering factory defects. This period begins from the moment of delivery.
• Proof of Purchase: A valid StigPodsUAE.ae invoice number must be provided to initiate any warranty claim.
• Exclusions: This warranty covers only manufacturing faults. It does not cover:
• General wear and tear or scratches.
• Damage caused by dropping the device or any form of physical abuse.
• Issues arising from misuse, alterations, or modifications.
• Damage caused by third-party software or unauthorized repair attempts.
• Products with missing or defaced serial numbers.

2. Returns & Exchanges

• Claim Period: Refund or exchange claims must be made within 2 days of purchase. Claims made after this period will be considered void.
• Condition of Item: To be eligible for a return, the item must be unused, in new condition, and in its original factory packaging.
• Eligible Items: Returns are only accepted in cases of:
• Confirmed Factory Defects.
• Packaging/Shipping mistakes (incorrect item sent).
• Exchanges: We only replace items if they are defective or damaged upon arrival. For exchange requests, please email info@stigpodsuae.ae.

3. Non-Returnable Items (Pods & E-Liquids)

• Pods & E-Liquids: Due to hygiene, safety, and the subjective nature of flavor, we offer no refunds or returns on Pods or E-Liquids.
• Taste Preference: Flavor is subjective; we cannot offer returns if you do not like the taste of a specific juice.
• Safety Protocol: Because we cannot verify if an e-liquid has been tampered with after delivery, we do not accept returns on any liquids (even if unopened) unless the incorrect product was shipped by us.

4. The Refund Process

• Inspection: Once we receive your returned item, we will acknowledge receipt via email. Our technical team will inspect the product and notify you of the approval or rejection of your refund.
• Approved Refunds: If approved, your refund will be processed via Bank Transfer (or cash in specific cases).
• Rejected Refunds: If the item shows signs of misuse, scratches, or accidental damage, the refund will be rejected, and the product will be shipped back to you at your expense.

5. Liability & Common Sense

• User Knowledge: Vaping hardware requires a specific knowledge base. Damage caused by a lack of understanding regarding how to operate or maintain a device (including battery safety) is not a factory defect and is not covered by warranty. We encourage all customers to research products before purchasing.
• Indemnification: By using this site, the user agrees to defend, indemnify, and hold StigPodsUAE.ae harmless from any claims, damages, or expenses (including legal fees) arising from the use of the site or products purchased.
• Safety: StigPodsUAE.ae is not responsible for any injuries resulting from the use of products, regardless of the circumstance.

1. Age Restriction & Health Warning (21+)

NOT FOR SALE TO MINORS. This website and its products are intended strictly for adult smokers of legal age. All products sold by StigPodsUAE.ae, including Stig Pods and VGOD Disposables, are not suitable for:

• Persons under the age of 21 (Strict age verification in place across Dubai, Abu Dhabi, and the UAE).
• Pregnant or breastfeeding women.
• Persons sensitive or allergic to nicotine.
• Individuals with unstable heart conditions or high blood pressure.

WARNING: Products containing nicotine e-liquid are highly addictive. Keep all vaping devices, VGOD Salt Nic, and VGOD Freebase e-Liquids out of reach of children and pets at all times.

2. Battery Safety & Liability Waiver

There is an inherent risk involved with using any rechargeable batteries under any circumstances. StigPodsUAE.ae, including its parent and subsidiary companies, shall not be held responsible or liable for any injury, damage, or defect—permanent or temporary—caused by the improper use or mishandling of Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer), or any rechargeable batteries and chargers.

By purchasing from us, you acknowledge that StigPodsUAE.ae is not responsible for damages resulting from modifications to batteries, chargers, or devices in any form, including pack making.

3. Proper Handling of Rechargeable Cells

When using the VGOD Pod Pro S or other rechargeable devices, please exercise extreme caution. Lithium-ion and Lithium-polymer cells are highly sensitive to charging characteristics and may explode or burn if mishandled.

• Knowledge: Ensure you have a thorough understanding of rechargeable batteries before use.
• Charging: Always charge batteries on a clean, fire-proof surface. Never leave charging batteries unattended.
• Inspection: Do not use any battery or charger if visible damage is present or if the device has been stressed through mishandling (accidental or otherwise).
• Storage: Always store and transport rechargeable cells in a safe, non-conductive container within a controlled environment.

4. Disposal & Local Compliance

Please dispose of battery cells, chargers, and electronic devices in accordance with the local laws and mandates of your specific Emirate (Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, UAQ or RAK). Protecting the UAE environment through proper electronic waste disposal is a collective responsibility.